Privacy Policy
1. Description of the service
Haichen Machinery is mainly engaged in the trade and sales service of construction machinery accessories. Our products include but are not limited to accessories made of various steel, cast iron, rubber and other materials, which are suitable for excavators, loaders, bulldozers and other construction machinery. Our service aims to provide high-quality, reliable accessories and meet customer needs.
2. Responsibilities of the user
As a user, you shall abide by this Agreement, applicable laws and industry standards, and bear the risks and responsibilities of using our services. You should ensure that the information provided is true, accurate, complete and timely, otherwise it may affect our provision of services to you.
You may not use our services for any illegal, fraudulent, infringing, harassing, threatening, defamatory, or other illegal or harmful behavior, otherwise we have the right to take necessary measures, including but not limited to terminating services, restricting or canceling your access, Report to relevant authorities, etc.
3. Order Confirmation and Change
Information such as prices, inventory and specifications of our products is subject to change at any time, and you need to verify product information before placing an order. Once you submit your order, we will confirm and process it as soon as possible. If you need to modify or cancel your order, you can contact our customer service or sales representatives and we will try our best to assist.
4. Product quality and warranty
Our products undergo strict quality inspection and control, but there is no guarantee that the products are completely free of defects or faults. If there is a quality problem with the product you received, you can contact our customer service or sales representative and we will assist in handling it as soon as possible. We provide a certain warranty period. The specific warranty period varies according to the product. Please learn more about the relevant information before purchasing.
5. Payment and Shipping
You can complete the payment by online payment, bank transfer, etc. Once we confirm receipt of your payment, we will arrange the shipment and notify you of the shipping information as soon as possible. After the product is shipped, you can check the logistics information through the courier number or other methods.
6. Intellectual property
Haichen Machinery is our trademark or registered trademark, we reserve all rights. All content and intellectual property rights involved in this service, including but not limited to text, pictures, graphics, audio, video, logos, logos, trademarks, etc., are protected by law. You may not copy, modify, display, transmit, publish, sell, license or use the above content without our express authorization.
7. Disclaimer
We will try our best to ensure that our services and products are safe, stable and reliable, but we cannot guarantee that the services and products will be free from errors, interruptions, delays, failures, losses, damages, etc. We are not responsible for any direct or indirect losses arising from the use of our services and products, including but not limited to property losses, business losses, loss of earnings, loss of data, etc.
We are not responsible for the actions of you or third parties in the process of using our services and products, the consequences of actions or any other matters arising from the use of services and products.
8. Change and Termination of Agreement
We have the right to modify this agreement at any time according to the actual situation and publish an updated version on our website. If you continue to use our services and products after modification, it means that you have agreed and accepted the modified agreement. If you do not agree to the modified agreement, you should stop using our services and products.
We have the right to terminate or suspend this agreement at any time, including but not limited to the following situations: your violation of the provisions of this agreement, your use of our services and products damages the legitimate rights and interests of us or third parties, your failure to pay on time or other material breaches. Termination or suspension of this agreement does not affect the warranty period of the products you have purchased.
9. Applicable Law and Dispute Resolution
This Agreement shall be governed by the laws of the People's Republic of China. In case of any dispute arising from this Agreement, both parties shall try their best to resolve it through friendly negotiation. If the negotiation fails, either party may file a lawsuit with the People's Court of Nansha District, Guangzhou City, Guangdong Province.
10. Other provisions
This Agreement constitutes the entire agreement between you and Haichen Machinery and supersedes any prior written or oral agreement. If any provision of this Agreement is found to be invalid or unenforceable, it will not affect the validity of other provisions of this Agreement. Failure to exercise or delay in exercising any right shall not constitute a waiver of such right.
Welcome to the Haichen Machinery website. We are committed to protecting your personal information and privacy. When using our website, we may collect and use your personal information. Please read this Privacy Policy carefully before using this website to understand how we handle your personal information.
- Information Collection and Use
We may collect your personal information in the following circumstances:
1. When you visit our website, we may automatically collect information about your IP address, browser type, language settings, access time and date, operating system, and device you are using.
2. When you submit an online application, enquiry or feedback to us, we may collect your name, email address, telephone number, address or other contact information.
3. When you interact with us, we may record your interactions with us, including but not limited to your correspondence with us, customer service records, social media messages, etc.
4. When you use our services, we may record your service usage, including but not limited to your orders, purchase records, transaction records, service history, etc.
5. We may collect your personal information from third-party sources, including but not limited to public databases, social media, data providers, etc.
We may use your personal information for the following purposes:
- To provide you with our services and support, including but not limited to processing your orders, delivering services, responding to your inquiries and feedback, etc.
- Send you marketing information, including but not limited to product promotions, promotions, market surveys, etc.
- Improve our website and services, including but not limited to analyzing data, studying user behavior, and optimizing User Experience.
- Fulfill our legal obligations, including but not limited to complying with applicable laws and regulations, maintaining public safety, etc.
- Information Sharing and Disclosure
We promise not to sell, trade or transfer your personal information to third parties unless:
1. Obtain your consent. We will only share your personal information with third parties after obtaining your affirmative consent.
2. In accordance with laws and regulations or requirements of government entities. We may disclose your personal information in compliance with laws and regulations or requirements of government entities.
3. To the extent permitted by law to protect our rights and interests or to prevent illegal activities such as fraud. We may disclose your personal information to protect our rights and interests or to prevent illegal activities such as fraud.
We may share your personal information with our affiliates, partners and service providers in order to provide services to you and improve our website and services. We will take the necessary steps to ensure that the processing of your personal information by these third parties complies with applicable laws and this Privacy Policy. We will not share your sensitive data such as financial information, ID numbers, etc. with third parties.
- Cookies and other technologies
We may use cookies and other technologies to collect your information, including but not limited to browser type, operating system, clickstream data, access time and date, etc. These technologies can help us optimize your User Experience, analyze website traffic, improve website security, etc. We may use third-party service providers to help us collect and analyze this information.
You can disable cookies and other technologies through your browser settings or other tools. However, please note that disabling these technologies may affect your User Experience and may result in some features not being used properly.
1. Data security
We promise to take necessary measures to protect the security of your personal information, including but not limited to the use of encryption technology, access control, security audits, etc. We only authorize employees, partners and service providers who need to know your personal information to access your personal information.
2. Accessing, correcting and deleting your personal information
You have the right to access, correct and delete your personal information. If you need to access, correct or delete your personal information, please contact us through our contact details.
- Updates to the Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on the website and notify you of important updates by email or other means. If you continue to use our services, you agree to accept the updated Privacy Policy. - Contact us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Company Name: Haichen Machinery
Contact: Gan Hao
E-mail: GanHao@haichen.co
Address: Mansion No. 1, Xinghe, Nansha District, Guangzhou City, Guangdong Province
We will respond to your questions and concerns as soon as possible.
Although this website may be associated with other websites, we do not directly or indirectly imply any approval, association, sponsorship, endorsement or association with any linked website, except as expressly stated herein.
You should carefully read the legal notices and other conditions of use of any website accessed through a link from this website. You link to any other off-site pages or other websites at your own risk.